Terms & Conditions

TO MAKE YOUR STAY DELIGHTFUL, PLEASE GO THROUGH THE FOLLOWING:

Homestay Policy:

1. Check-in 12.00 Noon , Check-out 11.00 AM-In case of exceptions please inform “Ruhe-Homestays & Serviced Villas” in advance
2. Booking will be confirmed subject to advance booking payment/full payment and a confirmation e mail will be send from “Ruhe -Homestays & Serviced Villas”
3. The tourists with advance booking/walk-in tourists should pay full occupancy charges, extra guest charges and luxury tax for number of days for which he requires accommodation and make all necessary entry (in his own hand writing) in the occupancy register before taking possession of the room.
4. Online homestay/villa Reservation tourists should carry a printout of booking receipt / Email copy or SMS & copy of photo I.D .proof and produce it to the homestay/serviced villa owner/ Manager at the time of check-in.
5. A refundable deposit per room will be collected from the tourist by the homestay/villa owner/Manager before occupying the room. The said deposit will be refunded to the tourist in full at the time of departure after he settles all the bills and signs the occupancy register.

Amendment:

1. Amendment not permitted 0-3 Days prior to the arrival date.
2. For the First amendment, a charge of 10% of the booking amount is levied as amendment charges.
3. For the Second amendment, a charge of 25% of the booking amount is levied as amendment charges.
4. Any subsequent amendment, a charge of 100% of the booking amount is levied as amendment charges.
5. Accommodation reserved should be occupied on the first day of reservation or at the latest on the following day before check-in time otherwise 100% amount will be forfeited
6. No Refund admissible for Shorterning period / unoccupied period / or any other reason.
7. An accommodation is blocked for maximum of 24 hours and automatically relieved after the expiry of the period.
8. More than 2 pax per room will be charged extra.
9. Outside Drinks and Food are allowed in the premises only based on the respective homestay/villa owners approval
10. Extra charges will be applicable to non-vegetarian food.(Except the Complimentary breakfast)
11. Smoking and consumption of alcoholic beverages are permitted outside the Homestays and Serviced villa only after the prior permission sought from the property owner/ manager.
12. All footwear must be left on the rack outside the main door.
13. Visitors to the guest will be restricted from entering the premises unless prior permission is sought from the property owner/ manager.
14. The guest cannot conduct any kind of celebrations or gatherings without seeking proper permission (in writing or email) from the property manager.*A refundable security deposit will be collected before check-in in the form of cash/debit card/credit card.
15. Restaurant/Kitchen will be attached, hence cooking is allowed in Rooms and in premises with the prior permission from the property owner/ manager.
16. In case of failure of Air-condition unit, the tariff will be considered as non A.C. rooms tariff. In that case No Full Refund would be given. Only Rs.500/- will be returned to the tourist for Failure of A.C.
17. Intercom & Cable connection with color T.V. is a additional facility provided to the tourists. In case of failure, No refund would be given.

• All extras must be paid directly at the Homestay/Villa.
• Tariff is subject to revision as and when required.

Child policy:

1. Children of any age are welcome.
2. Children aged 12 years and above are considered adults at our property.

Extra Beds policy:

1. Age 6 - 12 years: Extra bed upon request
2. Age 12+ years: Extra bed upon request

There is no capacity for cots at this property.

No age restriction:

• There is no age requirement for check-in (Minors must be accompanied by at least one adult)

Pets:

• Pets are allowed in our homestays/villas with prior permission from the property owner/ manager.

The fine print:

1. Please note payment before arrival via bank transfer is required. Please get in touch with Ruhe Homestays and Villa to complete the booking process.
2. Please inform Ruhe Homestays and Villa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
3. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.